What is your shipping charge and policy?
Shipping is FREE. We use UPS to ship all of our orders. All items ship within 5 days. We are not responsible for transit time. Transit times are provided by the carrier and may vary depending on destination and peak periods. Seller not responsible for wrong address given at time of order. Any item may be substituted for one of equal or greater value. United States residents only. Sorry, we do not ship to PO Boxes and APO/FPO addresses. PA residents include 6% sales tax.

How do I see my detailed transaction/order information?
A receipt will be emailed to you when you complete your order. You may also log into your account at www.paypal.com/us to view details of your transaction anytime.

What is your payment/security/privacy policy?
Our shopping cart system is provided by PayPal®, the trusted leader in online payments, which ensures safe & secure transactions. All major credit cards, such as Visa and MasterCard, are processed through PayPal. You can find out more by visiting www.paypal.com/us We take privacy issues very seriously. Your provided information is used only to fulfill your order and to communicate with you regarding your order. We do not share any information with third parties.

What is "Sheila Approved"?
Sheila is my wonderful Sheltie and our baskets are made with quality and care that I know she would approve!